NEW Online Payment Portal, Citizen Self Service (CSS)
Our online payment system offers many benefits:
- Paperless billing
- New statement notification
- View statements and account balance
- Payment access 24 hours a day, 7 days a week
- Autopay
- Secure storage of your payment data for future use
- View consumption history
- Opted in for text, email, and phone notifications
Instructions for online registration and recurring payments.
Please note: If you were previously enrolled in online automatic payments via Paystation, you will need to create a new user profile on Citizen Self Service and re-enroll in automatic payments.
Pay By Phone
To pay your City of Puyallup utility bill over the phone using a check, debit or credit card, please have your account number ready and call 877-829-9053. This service is available to our customers 24 hours a day, 7 days a week, at no additional cost.
We are currently accepting Visa, MasterCard, and Discover.
Pay By Mail
Send payments to P.O. Box 35160, Seattle, WA 98124-5160.
Pay in Person
The Utility Billing office is located on downtown at 333 S Meridian-3rd floor.
Caution
Although customers can choose to pay their Puyallup utility bill through a go-between service such as Doxo, doing so could delay our receipt of your payment.