333 S. Meridian, Puyallup, WA 98371 - 253-841-4321

City of Puyallup

Contact Us

Mailing Address:
City of Puyallup Utilities Billing & Customer Service
PO Box 35160
Seattle, WA 98124-5160

Visit in-person:
Utility Billing Counter
Puyallup City Hall, 3rd Floor
333 S Meridian
Puyallup, WA 98371
Office Hours: Monday-Friday, 8:00am to 5:00pm

Phone: (253) 841-5550
In an effort to keep your utility rates low, calls to the Utility Billing Office are answered by “Freedom Voice” during heavy call times. Freedom Voice is not an ordinary voicemail service; it helps our clerks return your call more quickly and effectively. Freedom Voice converts your voicemail into an email that goes directly to the city’s Utility Billing Clerks. The clerks can then pull up your account, research any questions in your voicemail, and be ready to serve you when they return your call. All calls are returned by the next business day and all calls/emails to our office are scanned prior to utility shut-offs.

Fax: (253) 770-3335

Contact Utility Billing by email