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Our Mission, Vision, and Values Statements

Mission statement

The Puyallup Public Library, as an innovative information center, provides excellent service to all in their pursuit of information, knowledge, and personal enjoyment.

Vision

Heart of the Community - Doorway to the World.  At the heart of community services, the Puyallup Public Library contributes to a high quality of life by progressively promoting literacy, responding to diverse needs, and providing rich collections and technology, while preparing for future generations.

Values

Respect

  • We respect the privacy, access, and intellectual freedom of each individual
  • We will respect each patron and co-worker
  • We respect the diversity of cultures, past and present

People Oriented Service

  • We provide excellent service to everyone
  • We are flexible and accommodating based on each patron's needs
  • We listen and grow in order to continuously improve our products and services

Staff

  • We act with excellence, initiative, creativity, and innovation
  • We continually learn and work together to reach goals

Lifelong Discovery

  • We encourage learning to enhance the quality of life
  • We empower people in their search for knowledge and growth
  • We create wonder through the availability of library resources

Integrity & Trust

  • We are good stewards of public monies
  • We behave with integrity in serving our patrons and coworkers
Service Roles
  • Satisfy Curiosity: Customers will have the resources they need to explore topics of personal interest and continue to learn throughout their lives
  • Celebrate Diversity: Customers will have programs and services that promote appreciation and understanding of their personal heritage and the heritage of others in the community
  • Visit a Comfortable Place, Physically or Virtually: Customers will have safe and welcoming physical places to meet and interact with others or to sit quietly and read; we will have open and accessible virtual spaces that support networking
  • Stimulate Imagination: Customers will have materials to enhance their leisure time and will find what they want when and where they want, plus help they need for materials suggestions

Strategic Initiatives
  • A variety of materials that open doors to intellectual and recreational pursuits
  • Programs that educate and enchant
  • A welcoming place to connect, both physically and virtually, with communities
  • Financial integrity to ensure community dollars are spent wisely
  • A learning environment that helps staff excel at great customer services